In recent years, phishing attempts have grown more advanced and better targeted. The malicious hackers behind them have lots of tools at their disposal, but one of the most dangerous in recent times has been Artificial Intelligence (AI). Here’s how AI makes phishing attempts more frequent and effective, why that’s a problem, and how to fix it.
Understanding Phishing and Pharming
Phishing is a cybercrime in which attackers pose as legitimate entities to deceive persons into divulging private data, such as passwords or credit card numbers. In contrast, pharming redirects users from authentic websites to deceptive ones without their awareness. AI is now intensifying both tactics, making them more efficient and challenging to identify.
The Role of AI in Phishing Attacks
AI-Driven Phishing Attacks
AI technology has allowed phishing to become more personalised and effective. Where once phishing emails might have been generated in the thousands and sent indiscriminately, an AI-boosted phishing attack can seem like it was crafted for the individual recipient. This is accomplished largely through NLP, which allows for a much greater variety of language and form as well as a more convincing surface appearance in the emails that are sent. An AI-driven phishing operation can also handle the kinds of diversity it needs to keep doing this for as long as it wants or needs to, and it can do it at scale.
AI-Powered Botnets
Another area where artificial intelligence is making phishing attacks more threatening is botnets—networks of compromised computers that a single entity controls. “Compromised” means that a computer has been breached and taken over, and nearly half a billion computers worldwide are estimates of how many could be working grudgingly for an attacker. Currently, data centres are the primary hiding places for working bots. Phishing bots, like the friends of Jesus, are here. AI is optimising its operations.
Cyber Hygiene: A Critical Factor
The term “cyber hygiene” refers to the practices and steps taken by users to maintain the health of their systems and to enhance online security. Because of the artificial intelligence factor in phishing attacks nowadays, it’s possibly even more critical to maintain good cyber hygiene. We users must be on the lookout like never before for the cons that come our way via email—for the clickable links that purport to take us places when really (and sometimes almost unnoticeably) they are not. We must be incredibly mindful of the kinds of conversations we are having online and the types of personal data we are sharing.
Prevention Strategies
Best Practices to Prevent Phishing Attack
- Education and Awareness: Ongoing instruction can help employees detect phishing attempts and grasp the significance of verifying the legitimacy of emails and links.
- Multi-Factor Authentication: Adding this layer of security makes it far more difficult for attackers to get through, even if they somehow acquire a user’s credentials.
- Email Filtering Solutions: Advanced email filtering solutions use AI to identify and block phishing attempts before they ever reach the user’s inbox.
- Regular Software Updates: Staying current with all software, including security systems, can block most vulnerabilities that would allow attackers to access a system.
- Incident Response Plans: A coordinated response to any in-the-moment cyber attack can minimise its effects.
The trade-offs in balancing security and usability
Although it is of the utmost importance to put in place strict security measures, organizations must also think about the user experience. Security that is too complex can lead to user frustration, and it can even lead to decreased productivity. So, how do we strike a balance between security and usability? We must strike a balance to keep the user vigilant without overwhelming them.
Challenges in Addressing AI-Enhanced Phishing
The swift development of AI technology brings real challenges for cybersecurity. As cybercriminals get better at using AI, defenders must consistently change up their strategies and tools to counteract our increases in productivity. This arms race requires ongoing investment in research, development, and training. And there’s a good reason to expect that AI will become a more powerful tool for bad guys over the next decade.
Conclusion
Phishing attacks are an increasingly sophisticated and effective method for stealing credentials and other sensitive data, and AI is certainly helping in this regard. But phishing is not something that just happens to us; it is something that a huge and booming cybercriminal underground does to us. Phishing is not a single cybersecurity issue. Cybercriminals emerge from this vast swamp, engaging in a variety of malicious activities beyond phishing. But there’s no better way for these virtual criminals to swindle us and many organisations out of money—a sure-fire way of parting us from our dollars.